TERMS AND CONDITIONS

Payments

Payments are processed every Friday after all sessions have been completed for the week. The preferred payment method is via Credit Card, and card details will be collected during the sign-up period. If you prefer to pay via bank transfer, credit card details are still required as a backup, and bank account details can be provided upon request by emailing ray@rbpt.nz.

Minimum Term

For in-person coaching, the minimum term of your membership is one month. After the initial month, memberships automatically roll over until canceled with a two-week notice period.

For online coaching, a minimum term of 12 weeks applies. After the 12-week period, memberships will continue on a rolling weekly basis until canceled with a two-week notice period.

For both in-person and online coaching, early withdrawal is permitted only for medical reasons, requiring a doctor’s certificate.

Pre-Purchased Sessions

These terms do not apply to pre-purchased sessions (single sessions or bulk deals). Pre-purchased sessions must be used within 12 weeks from the purchase date; otherwise, they will be forfeited. If pre-purchased sessions transition into regular weekly sessions, the above terms will then apply.

Session Cancellation Policy

Please refer to our Session Cancellation Policy for detailed information on canceling or rescheduling sessions.