Frequently Asked Questions
We specialise in personal training for beginners and building gym confidence in a friendly, supportive setting. You can train with us at our private home gym in Orewa or at City Fitness Whangaparāoa, where we provide expert, personalised coaching tailored to your goals, including specialised strength training for older adults.
No experience necessary! As a trusted personal trainer for beginners, we offer step-by-step guidance and beginner gym support whether you're starting fresh or returning after a break.
Your safety is our priority. We customise programs to accommodate health issues or injuries, with extensive experience in personal training over 50 and fitness coaching for seniors NZ at both City Fitness Whangaparāoa and our Orewa gym.
Yes! Train in-person at City Fitness Whangaparāoa or our home gym in Orewa, then switch to our convenient online personal trainer NZ service whenever you want flexibility.
We offer personalised sessions at City Fitness Whangaparāoa and our private home gym in Orewa, perfect for locals wanting expert coaching nearby.
Our online coaching uses a simple gym training app NZ and requires minimal equipment, so you can follow your tailored plan for wherever you train.
Absolutely. Our gym training app NZ is beginner-friendly and designed for all ages, with support available to help you get started. We will send you some instructional videos before you start to help explain the use of the app.
No hidden fees from me. My pricing is clear for all sessions, whether at our home gym in Orewa or online. Please note, if you train at City Fitness Whangaparāoa, you will need a separate gym membership with City Fitness to access their facilities. You can check that out here: cityfitness.co.nz/club/whangaparaoa.
For in-person training, the minimum commitment is one month, or 4 sessions if you need to cancel any along the way, to make sure you get started on the right track. For online coaching, we require a 12-week commitment to give you enough time for consistent progress and lasting results. We also ask for a minimum of 2 weeks' written notice if you wish to stop any services, to help us manage scheduling and support all clients effectively.
I value your time as much as my own. Cancellations or rescheduling made 12 hours or more before your session carry no penalties. Cancellations within 12 hours incur a 50% charge, and no-shows are charged 100%. This policy helps me respect everyone's time and keep a reliable schedule.
Yes. Discounts are applied automatically when you book more than one in-person session a week. Online coaching is one set weekly price, so discounts don't apply.
I'm not a qualified nutritionist and don't provide meal plans, as this is outside my professional scope. However, I can offer helpful suggestions on better food choices and guide you with calorie tracking and calculations to support your fitness goals. If you want a personalised meal plan, I can refer you to Anna, our trusted nutritionist, featured under the Trusted Partners section on our website.
Your progress is tracked using the Hubfit Coaching App, which is separate from the City Fitness app. Inside the gym, we monitor your performance closely and adjust your program only when necessary, either when your trainer sees it's time to progress or if you report any issues with movements or injuries. Outside the gym, you can also track changes in body measurements and upload progress photos via the app, giving a complete picture of your fitness journey. This helps keep your plan safe, effective, and personalised.
Individual results vary depending on consistency, nutrition, and other lifestyle factors. However, the majority of clients who train consistently report noticeable improvements in mood and overall sense of wellbeing within just a few weeks. Physical strength and fitness gains typically follow as you keep progressing with your personalised program.
Yes! For exercise-related questions, you can message me directly through the built-in messaging feature in the Hubfit Coaching App. For session bookings or scheduling support, texting me is the quickest way to get help. You'll also receive regular check-ins and workout updates pushed through the app weekly, or based on the frequency of the plan you choose.
Absolutely. You can read client stories and reviews on the Reviews page of our website, and see honest feedback on our Google Business profile from people training with us at City Fitness Whangaparāoa, Orewa and online.